Return & Refund Policy

At Shed Box, customer satisfaction is our priority.

Return Eligibility

We accept returns for both defective and non-defective products within 30 days of delivery.

To be eligible for a return:

• Items must be unused and in original packaging

• Proof of purchase is required

Return Process

To initiate a return, please contact us at:
support@shed-box.shop

We will provide instructions on how to return your item.

Return Method

Returns must be sent by post to our return address (provided after request approval).

Return Costs

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once we receive and inspect your return:

• Refunds are processed within 5–10 business days

• Refunds will be issued to your original payment method

Exchanges

We currently do not offer direct exchanges. Please return the item and place a new order.

Non-Returnable Items

• Used or damaged items (not due to our fault)

• Items not in original condition

Contact Information

Shed Box
3 Gellert Place, Bolton, BL5 2HZ, United Kingdom
Phone: +44 7490351022
Email: support@shed-box.shop